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Back-Office Services

Looking for a non-voice, nearshore, and cost-effective solution?  Our agents are skilled in order processing, transcription, and data entry.  Let us save you money today!

  • Transcription –  Transcribing audio and voice recordings is a time comnsuming effort and can become expensive to manage internally.  LighthouseBPO provides high quality transcription services in a cost-effective manner.  
  • Data Cleansing –  Every database usually needs periodic maintenance regarding data quality. Tasks related to data cleansing that can be outsourced include: removing duplicate and invalid records, addition of missing details and variables, interlinking multiple data sources, correcting values, and so on. 
  • Online Research: Do you need agents to conduct online research to develop competitive information or search the internet to build databases? Hiring an international agency is the best way to complete this task quickly and efficiently. 
  • Image Data Entry: For businesses that deal with images or have image banks, tasks such as image sorting, data capture from images, image indexing, image merging and editing, image conversion, and image data entry can be outsourced to a specialist back office services company. 
  • Product Data Entry: In an age when eCommerce is thriving, several tasks such as adding product descriptions, features and specifications, adding images for products, organizing products according to categories and subcategories, adding prices for products and data entry for online catalogs can be outsourced. 
  • Manual Data Entry: Even in the age of automation, a requirement sometimes crops up for manual data entry, particularly for printed, unstructured or handwritten documents. Manual data entry also becomes important when data has to be entered in software, such as the CMS or CRM applications. Outsourcing this task will have a positive impact on the business. 
  • Invoice/Purchase Order Data Entry: Significant pressure will be taken off the accounting team when data entry from invoices and purchase orders (in any digital format), credit and debit memos, and updating of the CMS, business application software and document management sy stems are outsourced. 
  • Form Processing: Transferring collected form data into an electronic system is of immense importance if your company intends to leverage information for business use. Data processing of market research, insurance, medical, legal, registration, shipping, enrollment, and loyalty forms can all be outsourced. 
  • Document Formatting: The requirement for document formatting is not restricted just to the publishing sector. Therefore, many companies that deal with documentation find that they need some assistance when it comes to word-processing related activities. Outsourcing tasks such as placing bookmarks and hyperlinks, inserting header and footer, caption numbering and labeling, and creating a table of contents, can deliver the right results. 
  • Data Conversion: Converting one file format into another is a task that can be easily outsourced. The scope for outsourcing includes: HTML and XML conversion, eBook conversion, document conversion, PDF conversion and more.